My Work at VelocityEHS!

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Project 1: Customer Vs. Core Configuration Project 

Key Technology/Software Used: VelocityEHS V5 Platform client regression sites, including Incidents, Audits, Actions, and Control of Work modules, Microsoft Word

Short/Long Term: Long term (May-August) 

Description:  Compared client V5 regression sites with the VelocityEHS base demo platform. Completed reports for 53 companies using Microsoft Word, summarizing all deviations (configurations and customizations) from the core V5 platform.

Lessons Learned:  

• Time management 
• The immense value of time blocking for increased productivity
• Through chats with industry experts, I expanded my knowledge on the Industrial Ergonomics and Implementation/Consultant departments and teams

Skills Demonstrated:  

• Attention to detail: to capture all differences, I needed to be very thorough and pay very close attention to subtle, fine details, especially not being as well acquainted with the platform as those on the team who had been working with the platform for so many years were! 
• Efficiency: necessary, as I was working and managing several other projects
• Effective communication: weekly check-ins, communicate problems early and often, never be afraid to ask questions, especially when encountering software and concepts I have never encountered before

Project 2: Confirming Contact on File 

Key Technology/Software Used: Microsoft Excel, Google  

Short/Long Term: Short-term (one week) 

Description: Went through a list of 200 clients to find out whether their SDSs were accessible publicly; noting and following up if not.

Lessons Learned:  

• Efficiency: a relatively short task with a quick timeline
• Excel and keyboard shortcuts 

Skills Demonstrated:  

• Staying on task and being efficient and effective
• Accuracy and resourcefulness when finding the SDSs on sites (sometimes in an obscure, non-conventional location)

Project 3: Customer Success Project Management

Key Technology/Software Used: Salesforce, Microsoft Excel, Gainsight 

Short/Long Term: Short-term (one-and-a-half weeks) 

Description:  Navigated an Excel spreadsheet of 7500 clients to verify whether or not there were any existent open sales opportunities, if yes, how many, and linking them, and whether or not they had purchased the Control of Work (CoW) module. Also attended weekly Customer Success Leadership meetings. 

Lessons Learned:  

• More nifty tricks with Excel 
• Meeting structures and how to take effective meeting notes

Skills Demonstrated:  

• Being thorough, yet efficient (completed the project well before expected timeline)
• Proficiency with tracking things in Excel
• Locating information in Gainsight, Salesforce

Project 4: Sales Onboarding Process Documentation 

Key Technology/Software Used: Microsoft Loop, Microsoft Word, Microsoft SharePoint 

Short/Long Term: Shorter term month of second half of June-beginning of July 

Description:  Successfully created a Microsoft Loop workbook to compile information and resources for the Sales department onboarding in a centralized location. This platform featured customized access levels for trainees, mentors, and managers. 

Lessons Learned:  

• How to effectively make use of the tools in Microsoft Loop (and connect and integrate these into Microsoft Teams)

Skills Demonstrated:  

• Creativity: I was given full creative liberties for the project!
• Responsibility and organization: had to locate and ensure all documents, links, pages were correctly arranged
• Self-direction and self-management

Project 5: Authoring Communication Plan and Management 

Key Technology/Software Used: Workfront, Samanage, Microsoft Word, Microsoft Teams 

Short/Long Term: Long term (June-August) 

Description:  Helped the team stay on track and be accountable throughout their entire project timeline to update section 3 of the SDS for their clients and communicate changes internally and externally to the clients.

Lessons Learned:  

• Project management essential technologies and tactics
• Skills for essential leadership and communication within a team
• Use of Workfront for project management
• More on the writing/drafting/revision process of SDSs.

Skills Demonstrated:  

• Project management 
• Communication
• Leadership
• Workfront
• Task creation, updates, the interface

Project 6: Product Risk Rating Research & Ideation 

Key Technology/Software Used: Google translate, Google Scholar, Microsoft Word, Excel 

Short/Long Term: Long term (July-August) 

Description: Translated annex tables from the PRGS-500 (in German originally) for the Green Chemistry Research, Review & Ideation project. Researched various hazardous chemical risk assessment protocols/guidelines worldwide (Japan, China, Norway, Denmark, Australia, Belgium, Spain, Sweden, The Netherlands, etc.), documenting them. 

Lessons Learned: 

• Research techniques
• Collaborating on projects with other interns
• Green chemistry, and how VelocityEHS is involved!

Skills Demonstrated:  

• Research
• Communication
• Detail-oriented work
• Effective collaboration and communication (with another intern)

Project 7: Intern Social Event 

Key Technology/Software Used: Jeopardy Labs, Microsoft Teams, Microsoft Outlook 

Short/Long Term: Long term (June-July) 

Description:  Worked with three other interns at VelocityEHS to run a virtual Jeopardy! event for the CX/OPs department. Collaboratively formed questions for two different games, and worked out the logistics of the event in several meetings leading up to the date of the event. Independently, I coordinated the date, time, and wrote and sent out department-wide communications on Microsoft Teams and Microsoft Outlook. Also, communicated and coordinated with HR, a budget for the event to go towards prizes, and later arranged for the winners to receive their prizes. I moderated and hosted the event.

Lessons Learned: 

• Tactics for successful virtual events
• Hosting and moderating a large group meeting on Microsoft Teams

Skills Demonstrated:  

• Project management 
• Organization, responsibility, self-sufficiency
• Meeting moderating/hosting
• Effective use of Microsoft Teams for events

Project 8: CX Solutions – Data Analysis  

Key Technology/Software Used: Microsoft PowerPoint, Microsoft Excel, JIRA

Short/Long Term: Two weeks (August)

Description: Analyze the data from 7,132 JIRA tickets from July to identify and assess trends and action items in order to "efficient-ize" the process and address problem/slow areas. Used basic statistics principles, Excel Pivot Tables and built-in computational functions, as well as by-hand arithmetic. Made hypotheses and drew conclusions from the data and the trends I found in the data. Presented my findings to my project supervisors with a PowerPoint presentation to sum up all highlights.

Lessons Learned:  

• Effective use of Microsoft Excel and Pivot Tables

Skills Demonstrated:  

• Data/statistical analysis
• Attention to detail
• Pivot tables
• Calculations
• Patterns
• Probability

The postings on this site are my own and don't necessarily represent VelocityEHS' positions, strategies, or opinions.